Frequently Asked Questions
Are your products safe for all pets?
Yes, all our products are carefully vetted to ensure they are safe and suitable for a variety of pets. We prioritize quality and safety to keep your furry friends happy and healthy.
Do you offer organic or natural pet treats?
Absolutely! We offer a range of organic and natural pet treats made with wholesome ingredients. Check out our product descriptions for detailed information on each item.
What if my pet has allergies?
We strive to avoid any cross contamination. If your pet is sensitive to certain ingredients please contact us to discuss.
What is your return policy?
We offer a 30-day return policy for unused and unopened items. If you're not satisfied with your purchase, please contact us for a return authorization.
How do I initiate a return?
To start a return, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to proceed.
Will I get a full refund for my return?
Yes, once we receive and inspect the returned item, we will process a full refund to your original payment method. Please note that shipping costs are non-refundable.